Last Updated: September 2026
At Phil & Co. Essentials, customer satisfaction is important to us.
Returns
Customers may request a return within 30 days of receiving their order.
To qualify for a return:
• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.
Non-Returnable Items
Certain items may not be eligible for return, including:
• Personal care products that have been opened
• Customized products
• Clearance or final sale items
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5-10 business days.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.
Contact
Email: philribeiro8@gmail.com
